MoneyGram CEO Sees Blockchain Efficiency in Seamless Customer Experience

July 21, 2026 · Markets · CryptoRefuge

MoneyGram's CEO, Anthony Soohoo, highlights the significance of blockchain technology in enhancing the customer experience by making transactions more efficient and transparent. Soohoo emphasizes that the goal is to leverage technology to run the business more efficiently and effectively.

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The company has partnered with several blockchain platforms to explore the potential of blockchain in cross-border payments. With over 60 million active customers, MoneyGram is well-positioned to capitalize on the benefits of blockchain technology.

60 million active customers rely on MoneyGram for their cross-border payment needs. $1.89 minimum fee for transactions, ensuring affordability and competitiveness.

Soohoo's vision for MoneyGram's blockchain strategy is centered around creating a seamless customer experience, with blockchain technology working behind the scenes to facilitate efficient and secure transactions.

"The use case is what do our customers want, and how do we solve that for them?" — Anthony Soohoo, Chairman and CEO, MoneyGram. He believes that the use case for blockchain is focused on solving real problems for customers, rather than simply adopting the technology for its own sake.

The potential impact of MoneyGram's blockchain strategy on the market could be significant, driving adoption and growth by increasing the efficiency and transparency of cross-border payments.

"The opportunity with blockchain and digital currencies is actually bigger than I had anticipated." — Anthony Soohoo, Chairman and CEO, MoneyGram. Soohoo's goal of democratizing finance for MoneyGram customers could also have a positive impact on financial inclusion, particularly in regions where access to traditional financial services is limited. "Our goal would be to democratize finance for the MoneyGram customer." — Anthony Soohoo, Chairman and CEO, MoneyGram.

If MoneyGram's blockchain strategy is successful, it could lead to increased adoption of blockchain technology in the cross-border payments market, driving growth in the market as more users become familiar with the benefits of blockchain-based transactions. The company's ability to scale its blockchain-based services will be the next key milestone to watch, potentially reaching a wider customer base and increasing its market share in the cross-border payments market.